International Business Festival 2018

LIVERPOOL 12-28 JUNE

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Ticketing FAQs

Below are some of our most frequently asked questions (FAQ’s). If you spot something we haven’t covered then please email [email protected]

WHAT ARE THE DIFFERENT TICKET TYPES?

This year there are two different ticket types; a Day Ticket or Festival Pass.

If you are interested in the topics of a specific day, a day ticket is best for you (£50+VAT).
If you want to visit for 3 days or more, a festival pass is ideal. For £105+VAT you get access to all 9 days of the festival so you can come and go as you please!

CAN I UPGRADE MY TICKET FROM A DAY PASS TO A FESTIVAL PASS?

Yes, if you would like to upgrade your ticket, please get in touch with us by emailing [email protected] and a member of staff will get back to you as soon as possible.

DO I NEED AN ADDITIONAL BADGE TO ATTEND A HOSTED EVENT?

Yes, your day pass or festival pass gets you entry onto our festival floor with the Futures Stage, Knowledge Hub and International Marketplace. If you would like to attend a hosted event you will require an additional ticket to do so, have a look at our hosted event schedule here. 

HOW DO I COLLECT MY BADGE?

All delegates must collect their own badge in person at the venue.  Collecting badges on behalf of a colleague is not permitted.

Once you arrive at the venue, you will be directed to the next available registration desk.  You must produce your Entrance Voucher (printout or display on a smartphone) and a valid Photo ID to collect your badge. 

WHAT FORMS OF I.D WILL BE ACCEPTED FOR ONSITE BADGE

A valid photo ID will be accepted, eg. Driving License, Passport or Government issues photo ID

Photos / photocopies of documents or other forms of ID will NOT be accepted.  We are not permitted to issue your badge for the event without a valid photo ID.

CAN SOMEONE ELSE USE MY BADGE FOR ENTRY?

No, all tickets are non-transferable - meaning you can’t let someone else use your Festival Pass for a day you can’t attend.  Photo ID will be required to gain entry, and we reserve the right to refuse access.

I’VE LOST MY ENTRANCE VOUCHER, WHAT DO I DO?

We will be emailing a link to your entrance voucher every month in the run up to the festival to remind you.  To collect your badge, must produce your Entrance Voucher.  We will accept either a printout or display on a smartphone.

DO I HAVE TO PRINT MY ENTRANCE VOUCHER?

This year we are trying to be as green as we can, and to minimise our impact on the environment. If you have your entrance voucher open on your mobile phone or tablet that will be fine!

WHAT IS THE CANCELLATION POLICY?

As per the Terms and Conditions of Sale, all tickets are non-refundable and non-transferable. This applies to all tickets, including complimentary, exhibitor and supplier passes.

CAN I BUY TICKETS IN PERSON AND IF SO, WHERE?

You can buy tickets for each day, or a festival pass, at the venue throughout the festival   from 8am-5pm each day.

I’M EXHIBITING DURING THE FESTIVAL, CAN I COME BACK ANOTHER DAY TO VISIT?

Definitely! As part of your exhibitor package you get 2 x Festival Passes to come and visit the festival as a Delegate for the days you are not exhibiting.

IS THERE A STUDENT DISCOUNT?

We do offer student discounts to large groups, please get in touch [email protected] and a member of the Ticketing Team will get in touch with you.

I’M HAVING PROBLEMS WITH MY DISCOUNT CODE, WHAT CAN I DO?

If you are having an issue with a discount code you have been given, please refresh the page and try again. If the problem persists please get in touch with [email protected]

HOW CAN I PAY FOR MY TICKET?

You can easily pay for a ticket by credit card, debit card or PayPal transfer. If you require a direct invoice please get in touch with [email protected]

CAN I REQUEST A VISA INVITATION LETTER?

No, unfortunately we will not supply a Visa Invitation Letter for festival attendees.

WHAT SECURITY MEASURES ARE IN PLACE AT THE VENUE?

We take the security of our delegates very seriously and have implemented a number of security measures to ensure everyone has a fun and safe time at the Festival.

Valid photo ID will be required to collect your badge and gain entry to the venue.  We will operate a random bag search throughout the Festival.  Large bags/suitcases that are left in the cloakroom may be subject to searches.

PARTNERS

Festival Partners

HSBC UKBRITISH AIRWAYSGREATBBC

 

DAY SPONSORS

HSBC UKDWFSeqirus

Sportpesaarupclarke

 

Supporters

 

 

 

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