ONLINE DISPUTE RESOLUTION FOR BUSINESS – JUSTICE RE-IMAGINED
With the advent of online courts and an EU law requiring companies to signpost customers to Online Dispute Resolution (ODR), this conference brings together many of the leading experts to discuss the impact.
Businesses will learn how ODR improves supply chain relations and customer loyalty. Mediators and arbitrators will learn how ODR enables them to expand their services. Speakers include a leading broadcaster on the law, the former Head of ODR at eBay, the MD of the International Cotton Association, the Chief Adjudicator at the Traffic Penalty Tribunal and a former Vice President of the European Parliament.